Strong Service Culture and Outstanding Employees
Create Foundation for Growth
Northbrook, Ill.–MPM Food Equipment Group celebrates its 10th anniversary in 2013, growing from a startup regional food equipment dealer to a national and international independent distributor that is the food service and supermarket industry’s sales and service leader.
“I started the business in 2003 with a vision that MPMFEG would provide unparalleled service to its customers with very competitive pricing,” said MPMFEG Founder and President Larry Nicholson. “The great associates at the company have helped me develop a culture of responsiveness, which guides us and promotes our growth.”
“’Service’ is a word with many meanings,” said Paul Krueger, Director of Sales – Retail. “To most, it congers up the thought of a technician holding a tool. But real service begins before the equipment is ever purchased. This is where MPM shines. We listen to and work with our customers to choose the best piece of equipment to suit their needs.”
The company’s growth over the years has enabled MPMFEG to offer a rare asset in food retail and food service: the capability to receive and stage all of a customer’s equipment on-site at its large warehouse, and then uncrate, deliver, assemble, startup and train – all as part of the process.
“When MPM makes a sale, that is just the beginning,” Krueger said. “We become partners with our clients. Equipment purchased from MPM doesn’t arrive at the client’s location as just another box or crate, it arrives ready to be pushed into place, ready to be installed, to conduct training, and to be used. And that’s not the end of our commitment. We remain partners after the fact. Often, we become advocates when issues arise with service companies and factories, if our customers are not being treated fairly. This is extra service MPM provides that sets us apart.”
MPMFEG has access to the widest range of quality brands in the industry at great prices. The selection includes Hobart, Revent, Traulsen, American Baking System, Delfield, and Cleveland Range, among others.
“MPMFEG partners with the best service companies, and construction and trades vendors – including carpenters, plumbers, and HVAC, electrical, and gas contractors,” Nicholson said. “With MPM’s extensive industry experience and knowledge, we are able to address every detail of your project with competency and efficiency.”
“MPM takes the time to thoroughly understand the needs of their clients and offer the best possible solution,” David Reeder, National Sales Manager. “That’s why we have been around for 10 years and will be around for many more. We make equipment buying easy!”
There have been plenty of milestones in MPMFEG’s 10 years. MPMFEG has equiped and serviced some of the largest grocery stores in the world at over75,000 square feet. In January 2013, MPMFEG acquired Connecticut Food and Weighing Equipment of Newington, Conn.
“As part of MPMFEG family, we have the ability to provide our customers with the same level of service they were used to getting,” said Ed Wiernasz, Vice President of MPM-Northeast. “But we now can offer a greater amount of equipment choices, and have the staff back in Chicago to help ensure that the whole process from quoting, ordering and delivery go off without a hitch.”
Also in 2013, at Howells & Hood restaurant in Chicago, MPMFEG “installed the largest draft beer system in any restaurant in the world to our knowledge,” said Jason Akemann, co-owner of Bottleneck Management. “This is our fourth project with MPM [including Sweetwater Tavern, Old Town Pour House, and South Branch Tavern and Grille]. MPM had nothing but solutions for a project where there was nothing but questions.”
“After 10 years,” Nicholson added, “MPMFEG has established itself as unmatched for providing personal attention to our customers, from large national grocery chains to a family-owned restaurant.”
About MPM Food Equipment Group
Representing the finest food equipment manufacturers in the business, MPMFEG teams with a large group of trusted partners to provide support, design, installation, product training and service to deliver projects on time and on budget.
For more information, visit MPMFEG at http://www.mpmfeg.com/ or call 1-800-976-6762.
